GUEST RETURN

Request your return

Enter your order number and the email used at checkout. We’ll instantly send you a secure link to start your return — no customer account needed.

30-day return policy

Free DHL shipping

Hohenstein-certified

Get your return link

You’ll receive an email within minutes with a personal link to choose the items and print your DHL return label. The link is valid for 48 hours.

Already have a customer account? Sign in to skip this step and manage your returns directly.

Step 1

Submit your order number and email above — we send the link instantly.

Step 2

Click the secure link in your inbox. It opens your personal return form. Valid for 48 hours.

Step 3

Pick your items, get a free DHL label as PDF, print it and drop it off at any post office.

Got a question? Write to customer.service@uveekai.com.

Our fast and responsive support team responds to your inquiries within 24 hours on business days.

Most orders arrive within 3-5 business days and ship free on orders over €75.

Choose from secure options like credit card, PayPal, Apple Pay, Google Pay and Klarna.

Easy and free returns within 30 days.